Terms of service

Terms of Service – Hamro Appliances

Effective Date: July 27, 2025

Welcome to Hamro Appliances. By accessing or purchasing from our website (https://hamroappliances.com.au), you agree to the following terms and conditions. Please read them carefully.

1. General

Hamro Appliances is an Australia-based online store offering a wide range of home and commercial appliances. We are committed to delivering high-quality products and excellent customer service.

2. Orders

  • All orders are subject to product availability and confirmation.
  • You must provide accurate and complete information when placing an order.
  • We reserve the right to cancel or refuse any order if we detect fraudulent, suspicious, or unauthorized activity.

3. Pricing and Payment

  • All prices are listed in AUD and include applicable taxes unless otherwise noted.
  • We accept secure payments through trusted payment gateways.
  • Orders are processed only after full payment is received at checkout.

4. Shipping and Delivery

  • We aim to dispatch orders within 2 business days of receiving payment.
  • Standard shipping is free in most areas; additional charges may apply for remote or rural locations.
  • Delivery times are estimated and may vary depending on the destination and courier service.

5. Returns and Refunds

  • Items can be returned within 30 days of delivery for change of mind (see our return policy for details).
  • For faulty, damaged, or incorrect items, please contact us within 7 days of delivery.
  • Refunds will be processed after the returned item is received and inspected.

6. Product Warranty

  • Most new products include a 1-year warranty.
  • Used or refurbished items come with a 3-month warranty, unless otherwise specified.

Warranties do not cover:

  • Misuse or mishandling
  • Accidental damage
  • Normal wear and tear

7. Privacy

We value your privacy and take it seriously. Please refer to our privacy policy to learn more about how we collect, use, and protect your personal information.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. The most current version will always be available on this page. Continued use of our website signifies your acceptance of any changes.

Contact Us

If you have questions or need support, please contact us:

Email: info@hamroappliances.com.au